ar786 Privacy Policy

ar786 is Pakistan's premier online casino and sports betting platform, operated under an internationally recognised gaming licence. This Privacy Policy is issued by ar786 ("ar786", "we", "us", "our") and applies to all personal data processed in connection with your use of the ar786 platform at ar786.app.

ar786 acts as the data controller in respect of the personal data you provide when registering an account, completing KYC verification, making deposits and withdrawals, and interacting with our customer support team. As data controller, ar786 determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is carried out in accordance with applicable data protection law.

ar786 serves players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Peshawar, Multan, Quetta, and all other cities and regions of Pakistan, as well as internationally where permitted under our licensing terms. This Privacy Policy applies equally to all players regardless of their location.

ar786 collects personal data through several channels: directly from you when you register or interact with the platform, automatically when you use the platform, and from third-party service providers involved in identity verification and payment processing. The categories of data ar786 collects are as follows:

Identity and Registration Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used to verify the 21+ age requirement).
• National identity number (CNIC for Pakistani players, or passport number for international players).
• Gender (where collected during registration).
• Username selected by you at registration.

Contact Data

• Email address (used for account notifications, KYC correspondence, and support communications).
• Mobile phone number (used for two-factor authentication and security alerts).
• Residential address (collected as part of KYC verification).

Financial and Transaction Data

• JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, or USDT TRC20 account references used for deposits and withdrawals.
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method references.
• Wagering history: game played, stake amount, outcome, and timestamp.
• Bonus history: bonuses claimed, wagering progress, and expiry status.

Technical and Usage Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, and browser type and version.
• Session duration, pages visited, and navigation patterns within the ar786 platform.
• Login timestamps and frequency of platform use.

KYC Verification Documents

• Scanned or photographed copies of your CNIC, passport, or driving licence submitted to complete identity verification.
• Proof of payment method documents submitted to verify ownership of your deposit method.
• Source of funds documentation submitted where requested for high-value transactions.

ar786 uses the personal data it collects for the following purposes. Where a legal basis applies under applicable data protection law, it is noted alongside each purpose:

ar786 will not use your personal data for any purpose that is incompatible with the purposes described above without first notifying you and, where required, obtaining your consent.

ar786 processes your personal data under the following legal bases, depending on the nature and purpose of the processing activity:

• Contract performance: The majority of data processing activities at ar786 are necessary to perform the contract between ar786 and you as a registered player — including account creation, game access, deposit processing, and withdrawal handling. Without this processing, ar786 cannot provide its services to you.
• Legal obligation: ar786 is required under its gaming licence and applicable anti-money laundering regulations to collect identity documents, conduct KYC verification, maintain transaction records, and report suspicious activity. This processing is mandatory and cannot be opted out of.
• Legitimate interest: ar786 processes certain data — such as technical usage data for fraud prevention and security monitoring — on the basis of legitimate interests pursued by ar786 that are not overridden by your privacy rights. We apply a balancing test before relying on this basis and document the outcome.
• Consent: Where ar786 relies on your consent — for example, to send you promotional emails or push notifications about new games and bonuses — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

ar786 does not sell or rent your personal data to any third party. However, to operate the ar786 platform lawfully and effectively, we share certain categories of personal data with the following categories of trusted third-party service providers, each of whom is bound by strict confidentiality and data processing obligations:

• KYC and identity verification providers: ar786 uses regulated third-party identity verification services to process CNIC scans, passport documents, and liveness checks. These providers are engaged solely to verify your identity and are contractually restricted from using your data for any other purpose.
• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and our USDT TRC20 processing partner receive the minimum transactional data necessary to execute deposits and withdrawals. ar786 does not pass your full identity documents to payment processors.
• Game content providers: Licensed casino game and sportsbook suppliers whose products appear on ar786 may receive anonymised session identifiers to deliver game functionality. They do not receive your full personal profile.
• Fraud prevention services: ar786 uses specialist fraud detection and risk scoring services that process technical and behavioural data to identify suspicious activity. These services operate on a data processing agreement basis.
• Regulatory and law enforcement authorities: ar786 is obligated to disclose transaction data, account records, and identity information to its licensing authority, financial intelligence units, and law enforcement agencies where required by law or court order. These disclosures are made in compliance with our legal obligations and do not require your prior consent.
• Legal and professional advisers: ar786 may share relevant account data with legal counsel, auditors, or insolvency practitioners in connection with legitimate legal proceedings or corporate transactions, subject to strict confidentiality obligations.

All third-party processors engaged by ar786 are vetted for compliance with applicable data protection standards before engagement. ar786 does not transfer your data to entities that cannot demonstrate adequate data protection safeguards.

The ar786 platform uses cookies and similar tracking technologies to deliver core platform functionality, maintain your session, and improve platform performance. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the ar786 platform to function. They maintain your logged-in session, remember your language and currency preferences, and ensure platform security features operate correctly. These cookies cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: ar786 uses anonymised analytics data to understand how players navigate the platform, which game categories are most popular, and where technical issues may be occurring. This data is used solely for platform improvement and does not identify you personally.
• Functional cookies: These cookies remember choices you make — such as your preferred deposit method or responsible gaming settings — so that you do not need to re-enter them on each visit.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to refuse all or some cookies, delete existing cookies, and receive alerts when new cookies are set. Please note that disabling strictly necessary cookies will affect your ability to use the ar786 platform normally.

ar786 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and the ar786 platform.
• Encrypted at-rest storage for all personal data held on ar786 servers, including KYC documents and financial records.
• Access controls: ar786 staff access to personal data is granted on a strict need-to-know basis, controlled by role-based access permissions and enforced through multi-factor authentication.
• Regular security testing: ar786's platform undergoes periodic penetration testing and vulnerability assessments conducted by independent security professionals.
• Incident response procedures: ar786 maintains documented data breach response procedures. In the event of a data breach that poses a risk to your rights and freedoms, ar786 will notify affected players and the relevant regulatory authority within the timeframes required by applicable law.

ar786 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory obligations. The following retention periods apply:

Where ar786 retains data solely on the basis of legitimate interest and that interest no longer applies, or where you exercise a valid right to erasure, ar786 will securely delete or anonymise the relevant data in accordance with our internal data destruction procedures.

As a player on the ar786 platform, you hold a number of rights in relation to your personal data. ar786 is committed to facilitating the exercise of these rights promptly and without undue difficulty:

To exercise any of the above rights, contact ar786 via live chat or email at [email protected]. ar786 will respond to all verifiable data subject requests within 30 days. In cases of complexity or high volume, this period may be extended by a further 60 days with prior notice to you.

ar786 will not charge a fee for processing data subject rights requests unless requests are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply.

ar786 operates an internationally licensed gaming platform. As a result, certain personal data processed in connection with your ar786 account may be transferred to, and stored or processed in, countries outside Pakistan. This includes transfers to the jurisdiction in which ar786's licensing authority is located, as well as to countries where our KYC verification and game content providers operate.

Where personal data is transferred internationally, ar786 takes appropriate measures to ensure that the transfer is subject to adequate safeguards. These may include:

• Transferring data only to countries that the relevant licensing authority has assessed as providing an adequate level of data protection.
• Using contractual clauses approved by the relevant regulatory authority that impose data protection obligations on the recipient equivalent to those applied by ar786.
• Engaging only with third-party processors that have implemented recognised international data protection frameworks and can demonstrate compliance.

The ar786 platform is strictly prohibited for individuals under 21 years of age. ar786 does not knowingly collect, use, or retain personal data from minors. Our KYC verification process is specifically designed to confirm that every registered player meets the 21+ age requirement before being permitted to deposit funds or access real-money gaming content.

If ar786 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, refuse any pending withdrawals, and permanently delete the personal data of the minor from our systems as quickly as our regulatory obligations allow.

ar786 sends marketing communications — including promotional bonus offers, new game announcements, PSL cricket betting alerts, and platform updates — only to players who have given their explicit consent to receive such communications at the time of registration or through their account settings.

ar786 may send marketing communications via the following channels where you have consented:

• Email newsletters and promotional mailers to your registered email address.
• SMS notifications to your registered mobile number.
• In-platform notifications displayed when you are logged into your ar786 account.

Opting out: You can withdraw your consent to marketing communications at any time by:

• Clicking the unsubscribe link present in every marketing email ar786 sends.
• Updating your communication preferences in your ar786 account settings.
• Contacting ar786 support via live chat or email and requesting removal from marketing lists.

Opting out of marketing communications will not affect transactional or account management communications, such as deposit confirmations, withdrawal notifications, KYC requests, and account security alerts — these will continue to be sent as they are necessary for the performance of your account contract with ar786.

If you have a concern about how ar786 has handled your personal data, we encourage you to contact us in the first instance so that we have the opportunity to address your concern directly and promptly.

To raise a privacy complaint with ar786:

1. Contact ar786 support via live chat or email at [email protected], clearly describing the nature of your privacy concern and the outcome you are seeking.
2. ar786 will acknowledge your complaint within 5 business days and provide a substantive response within 30 days. Complex complaints may take up to 60 days; you will be informed if this is the case.
3. If you are not satisfied with ar786's response, you may escalate your complaint to the data protection supervisory authority in the jurisdiction in which ar786 holds its gaming licence.

ar786 reserves the right to update this Privacy Policy at any time to reflect changes in applicable data protection law, our data processing practices, or the services available on the ar786 platform. All updates will be posted on this page with a revised effective date at the top of the document.

Where an update materially changes how ar786 processes your personal data — for example, introducing a new category of data collection or a new purpose for processing — ar786 will notify registered players via email or a prominent in-platform notification prior to the change taking effect. For minor clarifications and non-material updates, posting the revised policy on this page with an updated date constitutes sufficient notice.

Your continued use of the ar786 platform after any updated Privacy Policy takes effect constitutes your acknowledgement of the updated terms. If you disagree with any material changes, you have the right to close your account and request deletion of your data, subject to ar786's regulatory retention obligations as described in Section 8.

ar786 recommends that all players review this Privacy Policy periodically to stay informed of how we protect and use your personal data.

For any questions, concerns, or formal requests relating to this Privacy Policy or the personal data ar786 holds about you, please reach out through one of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly on the ar786 platform. This is the fastest route for urgent privacy concerns, account queries, and data subject requests.
• Email: [email protected] — for formal data subject access requests, erasure requests, objections, and written complaints. Please include your registered username and a clear description of your request. ar786 aims to acknowledge all email privacy queries within 5 business days.

When contacting ar786 about a privacy matter, please do not include sensitive documents such as CNIC scans or bank statements in your initial message. Our support team will provide a secure channel for submitting any required documentation once your request has been received and assessed.

For responsible gaming concerns that intersect with your privacy — such as self-exclusion records or problem gambling history — please visit the Responsible Gaming page or speak directly with our specialist support team via live chat.